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The project at a glance

From the blocker to what changes.

The starting point, the work delivered and what the client ultimately receives.

Legal & Administrative

01Starting pointStart02What we buildWork03What is deliveredDelivery
documentjob
A private customerone document to translate
A companyseveral languages to cover
They file their requestwithout creating an account
The translator is checkedidentity, then oath
They price the joband send their quote
They pay and followthe progress, live
The translator answerswith their own price
The translation arrivesall the way to delivery
No sworn translator answers before their identity and their oath have been checked.
Service platform Sworn translation in Belgium

Understand the official framework, request a translation or join the network without mixing paths.

Official logo: CertiDocs CertiDocs Certified translations

CertiDocs had to provide an official service that was understandable even before sending a document, then direct clients and translators to two clearly separate paths.

Image for the CertiDocs project
Problem addressed for CertiDocs: the situation before the digital solution.

The problem

The official framework was difficult to understand

Sworn translation, apostille and legalization mixed together while each process requires different documents.

Clients and translators crossed paths

A person looking for a translation and a professional who joins the network have neither the same questions nor the same journey.

Solution built for CertiDocs: the new digital workflow in use.

The solution

The site explains before asking

Simple guides lay out the essential rules so that everyone knows which approach corresponds to their document.

Two doors separate needs

The client files his request on one side. The translator has his identity and his oath verified by the other.

RoleConsulting, design & development
KindService and network of sworn translators
Status Live
01

Lay down the evidence immediately

The homepage presents the size of the network as published by CertiDocs and clearly separates client and translator journeys.

02

Explain before asking

The three guides answer the legal questions that often block the process. The service therefore begins by providing guidance, not by requesting a form.

03

Separate the two streams

The translation request and translator registration each have their own entry. The team receives more consistent information and the visitor immediately understands where to go.

170Sworn translators displayed
59Languages ​​covered
2 coursesClient and translator
3 guidesTo understand the framework

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