A customer support specialist supervising enquiries handled by an AI assistant in the evening

AI assistants · scoped and connected

An assistant that answers for you, and knows when to stop

The question is not whether an AI can talk. It is what it is allowed to say. We lock it inside your real information, and we teach it to hand over.

01Starting pointStart02What we buildWork03What is deliveredDelivery
simpledelicate
A messageWhatsApp, 10pm
The AI assistantframed by you
Settledhours, prices
For youthe real questions
Simple questions find their answer at night; the real ones come up to you.

What we solve

A badly framed assistant makes things up. We set its limits: it settles the simple questions and hands you the rest.

What is included

  • 01Framed scenarios
  • 02Availability defined in the quote
  • 03Handles framed bookings
  • 04WhatsApp integrated
  • 05Escalates to you
  • 06Human follow-up

What it does, and what it does not

A useful assistant does not answer everything. It answers on your opening hours, your address, your lead times, your prices, your terms, and on what you gave it. On anything else it says so and hands over: the message reaches you with the full conversation attached.

That is the only way to let it speak without watching it. An assistant left to improvise ends up inventing a price, promising a deadline or contradicting your terms, and you are the one who answers for what it said.

Where it answers

It starts on your site, where it sees the questions arrive. Then it connects where your clients already write: WhatsApp Business in your name, Telegram, SMS, Messenger and Instagram direct messages. Same assistant, same history, same leash.

It can also pick up the phone: a number that answers, a synthetic voice, and the call transcript in your inbox. And if it detects a visitor writing in Dutch or French, it answers in that language, with the same guardrails.

Published prices, scoped perimeter

The Hebora configurator prices the assistant at €500 setup then €50 per month, five hundred conversations included. Each extra channel, WhatsApp, Telegram, SMS, Messenger and Instagram, or multilingual answering, adds €300 setup and €50 per month.

Phone answering is separate: €900 setup and €150 per month, three hundred minutes included. The final perimeter depends on what you have to give it to read, not on how many pages your site has.