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The project at a glance

From the blocker to what changes.

The starting point, the work delivered and what the client ultimately receives.

Certification & Compliance

01Starting pointStart02What we buildWork03What is deliveredDelivery
requestoffer
They need a certificateand do not know who to call
Their notary asks for itbefore the signing
They describe the propertyservice, address and urgency
Eligible experts are filteredservice, area, availability
An expert acceptsfrom their partner space
Report trackingwith the Express plan
They follow their casefrom request to handover
The request is filtered before an available expert accepts it.
Website Real estate

PEB, electricity and asbestos certification platform for the 19 municipalities of Brussels. Request, assignment to a professional and report tracking.

Official logo: Sertic Sertic

Brussels owners need PEB certificates, electrical checks and asbestos inventories. Often in the urgency of a sale or rental. Sertic centralizes these requests and connects owners with the relevant professionals.

Image for the Sertic project
Problem addressed for Sertic: the situation before the digital solution.

The problem

An urgent obligation, without a clear contact person

Before a sale or rental, the owner had to find a PEB, electrical or asbestos expert separately.

The delay remained impossible to predict

Calls multiplied without knowing which expert covered the municipality, the inspection requested and the desired date.

Solution built for Sertic: the new digital workflow in use.

The solution

A single request describes the property

The owner indicates the service, address and emergency level in a single route.

An available expert accepts the mission

Approved partners are filtered according to need and municipality, then the file remains monitored until the report is submitted.

Role Design & Development
Kind Certification platform
Status Live
01

Market analysis

In-depth study of the real estate certification sector in Brussels. Identification of the main problems: fragmentation, slowness, lack of transparency. The scoping retained two recurring friction points to solve: booking appointments and tracking reports.

No interview count is published without a verifiable source.

02

Pages that lead to contact

Site structure designed to convert: landing pages by municipality, by service, with clear CTAs and optimized forms. Each service page includes a real-time price simulator and an instant reservation module.

Customer testimonials are strategically placed to remove objections at every step of the journey.

03

SEO massive local

Creation of optimized pages for each Brussels municipality and each type of certification. Targeted content strategy. The delivered pages are structured by municipality, service and language.

Their exact public volume can be checked on the live site, and is not presented as a ranking result.

Case Tracked through to the report
19 Municipalities covered
Reconciliation Professional assigned to the case
Dashboard Certification tracking

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