{
  "schema_version": 1,
  "lang": "en",
  "page_type": "content-page",
  "source_file": "should-website-show-response-time.html",
  "context_url": "https://hebora.be/contexts/should-website-show-response-time.en.json",
  "url": "https://hebora.be/should-website-show-response-time.html",
  "title": "Should a website show its response time? | Hebora",
  "meta_description": "Promise, working hours and urgent requests: discover when a visible response time reassures people, how to word it and why it must remain achievable.",
  "h1": "A stated response time reassures people only when the team can meet it.",
  "lead_paragraph": "It turns unknown waiting into a clear expectation without promising permanent availability.",
  "structured_data_types": [
    "WebPage",
    "BreadcrumbList",
    "ListItem"
  ],
  "headings": [
    {
      "level": 2,
      "text": "What you can observe"
    },
    {
      "level": 2,
      "text": "The short answer"
    },
    {
      "level": 2,
      "text": "Measure the real time"
    },
    {
      "level": 3,
      "text": "Measure the real time"
    },
    {
      "level": 3,
      "text": "Define the boundary"
    },
    {
      "level": 3,
      "text": "Handle exceptions"
    },
    {
      "level": 2,
      "text": "Do not publish a sales promise the team often misses."
    },
    {
      "level": 2,
      "text": "Clarify before rebuilding"
    },
    {
      "level": 2,
      "text": "The question, directly"
    }
  ]
}