{
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  "lang": "en",
  "page_type": "content-page",
  "source_file": "avoid-too-many-automatic-reminders.html",
  "context_url": "https://hebora.be/contexts/avoid-too-many-automatic-reminders.en.json",
  "url": "https://hebora.be/avoid-too-many-automatic-reminders.html",
  "title": "How do you avoid too many automatic reminders? | Hebora",
  "meta_description": "Channel, frequency and stop rules: discover how to limit automatic reminders so they remain useful without exhausting your customers across every channel.",
  "h1": "An automatic reminder should remove friction, not create more.",
  "lead_paragraph": "One relevant message beats three identical notifications by email, text and phone.",
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  "headings": [
    {
      "level": 2,
      "text": "What you can observe"
    },
    {
      "level": 2,
      "text": "The short answer"
    },
    {
      "level": 2,
      "text": "Choose one primary channel"
    },
    {
      "level": 3,
      "text": "Choose one primary channel"
    },
    {
      "level": 3,
      "text": "Set the cadence"
    },
    {
      "level": 3,
      "text": "Write the stop rules"
    },
    {
      "level": 2,
      "text": "Do not send a reminder without reason or permission."
    },
    {
      "level": 2,
      "text": "Check the rule at its source"
    },
    {
      "level": 2,
      "text": "Frame it before connecting"
    },
    {
      "level": 2,
      "text": "The question, directly"
    }
  ]
}